Frequently Asked Questions
Everything you need to know about Doll 10 Beauty products and orders.
Are Doll 10 Beauty products cruelty-free?
Yes, we are proudly 100% cruelty-free. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return your items within 30 days of receipt for a full refund, excluding shipping and handling fees.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to see real-time updates.
Are your products formulated without parabens and sulfates?
Absolutely. Doll 10 Beauty focuses on 'Clean Beauty' standards. Our formulas are created without parabens, phthalates, or sulfates to ensure they are gentle on your skin.
Do you offer international shipping?
Currently, we ship to the United States and select international territories. Please check our shipping page for a full list of available countries and estimated delivery times.
How do I find the right shade for my skin tone?
We offer a digital Shade Finder tool on our product pages. If you need further assistance, you can email a photo of yourself in natural light to our beauty experts for a personalized recommendation.